Terms & Conditions

1. One half terms notice of intent to leave On Your Toes is required. All new customers are required to pay a holding deposit on commencement of their second week of classes. At the end of your time with On Your Toes this deposit will be fully refunded or in lieu of notice will be retained. Deposits are as below:

1 class taken per week - £30.00 holding deposit
2 or more classes taken per family, per week - £60.00 holding deposit

2. Invoices for the forth coming term will be issued four weeks before the end of the preceding term and must be paid in full within 14 days. Any customer with outstanding monies will not be permitted to start the new term until payment has been received in full.  

3. In cases of illness of at least 4 consecutive weeks On Your Toes will, on presentation of a doctor's certificate, refund the fees for those classes missed. Refunds will not be made for classes missed due to holidays, one off illnesses or other classes missed by the customer. If at any time during a term On Your Toes cancel a class, customers will receive a credit note, redeemable against classes, workshops, exams and merchandise, for those classes not held.

4. On Your Toes reserves the right to make changes to the timetable and to the teaching staff. On Your Toes can, if it sees fit, raise fees by a reasonable amount at the beginning of a Summer Term, in order to offset rising costs for teachers, room rental etc. If fees are raised by more than 5% a customer has the right to terminate the agreement with a period of four weeks notice in writing to expire on the 15th of April in any year.

5. Students participate at their own risk and are obliged to inform On Your Toes and its staff of any existing injuries or medical condition.

6. Customers are obliged to take care of their own belongings. On Your Toes can accept no liability for lost or damaged belongings.

7. The liability of On Your Toes and that of its staff is restricted to class time only and then only to gross negligence or intent. Failure to carry out an important contractual obligation is governed by the normal standard of a duty of care.